Our return promise
Unused products can be returned within 30 days of delivery for a refund or replacement. Items must be in their original condition and packaging, with no signs of wear.
How it works
- Email orders@casemania.in with your order number and a photo of the product.
- We’ll confirm eligibility and share pickup or drop-off instructions within one business day.
- Once received and checked, refunds are processed to the original payment method within 5–7 business days.
A few details
Return shipping is free when the item is damaged, defective, or incorrect. For a change-of-mind return, the ₹99 return fee is deducted from the refund.
Personalised products, used products, and items damaged after delivery aren’t eligible. If your case has a manufacturing issue, tell us—we’ll always try to make it right.