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Find quick answers about your order, your case, and everything in between. Still stuck? Our small team is only a message away.

Start with the essentials

Track a delivery, update an address, or ask about an order.

Delivery timelines, rates, and what to do if a parcel is late.

Our 30-day return promise and simple replacement process.

Have a question that isn’t answered here? Send us a note.

Have your order number ready if your question is about a purchase. It starts with CM- and can be found in your confirmation email.

We reply Monday to Friday, 10:00–18:00 IST, usually within one business day.